Importance of Uptime in Web Hosting
You will find many companies offering 99% guaranteed uptime when you go looking for the right web hosting company.The phrase uptime in web hosting refers to the amount of time your website will run on the internet.
Uptime is usually presented as a percentage, as in the example.However though impressive, uptime guarantees don’t always promise that your website is available for a span of time .
It is target uptime that web hosting companies tend to aim for.It is when the company fails to meet their target that they offer this uptime in the form of a compensation.
The availability of this compensation is in various forms. One form is where the users’ fees are reduced by the amount of downtime.So 95% uptime means a reduction of 5% in the fees.Sometimes, it is based on the actual downtime that the amount of discount on fees is determined .
No matter which type of compensation you are seeking, you have to know when your site is down as you have to make claims for your compensation.You will never get a compensation from a web hosting company without your asking them for one.
When you compare uptime guarantees you have to make sure you go through the terms of service of the hosting company to find out if there is anything in it that may limit the uptime guarantee. It is quite fair for web hosting companies to exclude natural disasters as earthquakes from the guarantee.
Sometimes, there are loopholes in the company with companies excluding hardware and software updates from the guarantee.Genuine reasons like rebooting of software and upgrading and maintenance of servers can also make your website inaccessible.
However some web hosting companies use this loophole to their benefit by doing all this much more than necessary. So this proves that uptime guarantees are great from a web hosting company.Just remember that this figure is usually a target figure that may not be reached every month.
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